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The opportunities
to rent software rather than purchase it continue to grow. CAD
vendors offering this as an additional option to cover customers'
short-term needs include PTC with its rental programme for Pro/Engineer
products. Coming at the issue head on are trailblazers such as
Revit, who have opted for a wholly subscription based service
promoted on the basis that it enables them to offer a better service
to all their customers.
So how prepared are CAD using companies to consider renting their
software for defined periods rather than purchasing licenses?
To investigate the current adoption of and attitude to renting,
we interviewed 253 UK CAD/CAM using companies in March 2001 from
a cross section of industry sectors.
The
Current Situation
Only 2% of
our sample currently rent their CAD/CAM software, leaving 98%
who purchase licenses in the traditional manner. Only one company
that we spoke to is using an Application Service Provider (ASP)
to rent its CAD software.

Future
Intentions
There
are relatively encouraging signs for the future, however, for
vendors pushing the rental option. Given the choice, one in
five say they would consider renting CAD/CAM software in future.

Unfortunately,
the size of the group of companies considering renting is too
small to enable us to draw more detailed conclusions. However,
it is worth noting that:
- the proportion
of companies in the Mechanical Engineering sector willing to consider
renting was higher than other sectors;
- there were no significant differences in attitudes to renting
by size of company;
- half of the group willing to consider renting expressed a preference
for receiving the software on disc, with the remainder preferring
to download via the Internet, or use an ASP.
Renting
On Trial
Nearly one
in five companies would consider renting CAD/CAM software in order
to try out a new product.
The
Short-Term Scenario
The most frequently
cited benefit of the renting option is to give CAD users the ability
to cope with short-term fluctuations in workload. We asked our
sample if they ever needed to obtain extra licenses to cover such
fluctuations. Only 13% acknowledged a need to ever increase
their CAD capacity to cover short-term overloads. Again, although
this part of our sample is too small to enable us to examine it
further, it is worth pointing out that twice as many architectural
CAD users as users from other business activities said they did
experience such needs.

Conclusion
The
notion of software licensed for a term rather than in perpetuity
is still an emerging one. From this perspective, the fact that
one in five companies is prepared to consider renting offers some
encouragement for those vendors looking to exploit this avenue.
Although in this survey our group of potential renters (around
fifty companies) is too small to analyse in more depth, it is
interesting that, when pressed, half of them expressed a preference
for receiving their software via a disc rather than the Internet.
We don't know how aware these companies are of the other rental
options, but clearly the urge to stick within known territory
is strong. Interestingly our article in a previous issue of CAD
SPAGHETTI covering attitudes
to application service provision also revealed that one in
five companies would consider renting CAD/CAM software from an
ASP. We are possibly dealing here with a group of companies who
are open to considering various alternative methods of accessing
their software to find one that suits their needs.
Eighty seven
per cent of our sample said they have no need to obtain extra
CAD seats to overcome short-term increases in workload. If software
vendors actually give users the choice of renting rather than
trying to coerce them into it, it appears that these short-term
needs will not be the main lever for users to take up this option
(although this factor is stronger in heavily project-based business
activities such as AEC). Users will need to be convinced that
there are greater overall benefits for them, and that term licenses
are at least as cost-effective as fully purchased ones.
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Do
you need to know more about the attitudes in your target
market to different licensing/subscription models? Business
Advantage's multi-lingual research team can provide the
solution. Visit our market research
services page for more information, or call David Eaton
on +44(0)1689 873636
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